Rodrigo was lining up to go to the airport. When a taxi driver approached, the first thing he noticed was that the taxi was clean and bright. While the driver wearing a white shirt, black tie and well ironed black pants, the driver exited the car turned around and opened the back door of the taxi. her a laminated cardboard and said, I'm Willy, his driver. As I put her suitcase in the trunk I'd like to read my Mission.
After sitting, Rodrigo read the card: Willy Mission: "Getting my clients to their final destination in the most fast, secure and economically as possible by providing a friendly environment " Rodrigo was struck. Especially when he realized he was inside the taxi Like the exterior, spotless clean! As he settled behind the wheel Willy said, "Would you like some coffee? I have a few tanks with regular and decaffeinated coffee. " Rodrigo jokingly said, "No, I would prefer a drink" Willy smiled and said, "No problem, I have a cooler with regular cola and diet, water and orange juice." Almost stuttering Rodrigo said, "Take the Diet Coke" Passing drink, Willy said, "If you want something to read, I have the Reformation, This, News and Picks ..." At the beginning of the trip, Willy Rodriguez happened to other laminated cardboard, "These are radio stations I have and the list of songs they play, if you listen to the radio " And as if that was not too much, Willy told him he had the air conditioning on and asked if the temperature was right for him. Then he told what would be the best route to your destination at this time of day. He also became known he would be happy to talk to him or, if preferred to leave him alone in his thoughts. ... "Tell me Willy, I ask astonished Rodrigo has always served your customers well? " Willy smiled through the rearview mirror. "No, not always. In fact only the last two years. My first five years managing the spent most of the time complaining like the rest of the drivers. One day I heard on the radio about Dr. Dyer a "guru" of personal development. He had just written a book called "You get it when you think about it"
. Dyer said that if you get up in the morning hoping to have a bad day, sure you'll very seldom you will not be fulfilled. He said: Stop complaining. Is different from your competition. not be a duck.
is an eagle. 
"That I came here in the middle of the eyes," said Willy. "Dyer was really talking about me. I was constantly making noise and complaining, then I changed my attitude 
and be an eagle. Look around at the other cabs and their drivers ... taxis were dirty, the drivers were not friendly and the customers were not happy.
then decided to make some changes. One at a time. When my customers responded well, I made more changes. " "You can see the changes you have paid," said Rodrigo.
"Yes, certainly yes," said Willy. "My first year of my income double eagle on the previous year. This year possibly quadruple. You were lucky to take my taxi today. Usually I am not in the taxi. My clients make my reservation via phone or leave messages on my answering machine. If I can not serve him a reliable friend eagle driver to do the service. " Willy
was phenomenal. I was doing a limousine service in a normal taxi.
may have told this story to more than fifty cab drivers, and only two took the idea and developed it. When I go to their cities, I call them. The rest of the taxi drivers make noise like ducks
and tell me all the reasons why they can not do anything that I suggested. Willy
the taxi driver took a different alternative:
He decided to stop making noise and complaining like a duck and fly over the group as eagles
. Whether you work in an office, maintenance, you are a teacher, a public servant, "political", executive, entrepreneur, employee or professional, how you behave? Do you work to make noise and complain? "You're rising above the others?
Remember: IT IS YOUR DECISION AND EACH TIME YOU TAKE LESS TIME TO Sincerely A duck ready to be an eagle ...
"Never give up for the people you love ...
love is incredibly powerful"
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